Privacy Policy

At Monchilla, we value your trust and respect your privacy. Monchilla stores financial information about a company or individual (Organization) as provided or entered by that company or individual. Monchilla will store information that is entered by You, or automatically imported on Your instruction. The Data entered, or imported on instruction, by You remains Your property and Monchilla will not use nor make available for use any of this information without Your permission. You fully control who has access to Your Data. The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service. Monchilla, Monchilla’s staff and Monchilla’s partners do not have access to Your password and are therefore unable to access Your Organization's account or Data without receiving an invitation to do so from You.

Monchilla strives to support small business owners like you by offering a fast and easy way to manage your money, while respecting your privacy and protecting your Personal information. Monchilla needs to get some basic information from you such as your name, phone number, physical address, email address and company name in order to process your order and get the product or service to you. When purchasing a financial service such as payment service, Monchilla may need additional financial information such as your social security number, Federal Employer Identification Number or bank account number to process the application. Monchilla uses this information to verify your identity and credit worthiness. Monchilla uses personal and financial information you have provided to us to determine your eligibility for this and other services.

Payment Service: When Monchilla processes payments on your behalf Monchilla is in compliance with the National Automated Clearing House Association (NACHA) regulations. Your customers' cardholder and check data, including account numbers, financial institutions, expiration dates, transaction amounts and service codes, may be stored and retained to provide the product and service that you have requested.

The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service. It is Your responsibility to keep Your password safe. Monchilla, Monchilla’s staff and Monchilla’s partners do not have access to Your password and are therefore unable to access Your Organization's account or Data without receiving an invitation to do so from You.

Monchilla staff and key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure Monchilla data warehouse facility.

Monchilla's servers have SSL Certificates issued by leading certificate authorities, so all Data transferred between users and the Service is encrypted. Users should only enter, or instruct the importation of, Data to the database within a secure environment. This means that Your browser must support the encryption security used in connection with the Service.

Monchilla stores your Data in the location Monchilla considers will give You the most efficient access from wherever in the world You may be. Access and storage controls via the Service are however administered by Monchilla in the United States as the custodian of that Data (Monchilla's address and contact details are here). Where You access or input Data from somewhere other than the country where the Data is stored or to be stored, You consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the internet.

Monchilla does not store Your credit card details. If you choose to pay for the Service by credit card, your credit card details are not stored by the Service and cannot be accessed by Monchilla staff.

Your credit card details are encrypted and securely stored by Braintree Payments Solutions to enable Monchilla to automatically bill your credit card on a recurring basis.

Review BrainTree’s Privacy Policy

Your browser stores no information that will identify You or your Organization. The Service utilizes "cookies" and other technical measures that enable us to serve you more efficiently if you revisit the site. A cookie does not identify You personally or contain any other information about You or Your Organization, but it does identify Your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

Monchilla will not sell or otherwise provide Your personal information to a third party, or make any other use of personal information about You for any purpose which is not incidental to the normal use of the Service. You can opt-out of any email communications.

Monchilla sends billing information, product information, Service updates and Service notifications to You via email.

Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. Monchilla will remove You upon Your request.

You are responsible for checking the Privacy Policy of any third-party applications the Service links to.

The Service may contain links with third-party applications. Monchilla takes no responsibility for the privacy practices or content of these applications.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

This policy may be updated from time to time

Monchilla reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. Monchilla will make every effort to communicate these changes to You via email or notification via the website.

Please read our Terms of Use

Use of the Service is subject to Monchilla’s Terms of Use and this Privacy Policy should be read in conjunction with this. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Use, the Terms of Use will prevail.

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